Privacy policy

Privacy Policy

Your privacy is important to us. At PwnCNC, we collect and use customer information only as necessary to process orders, provide support, and communicate about your purchase.

Information We Collect

When you place an order or contact us, we may collect information such as your name, email address, shipping address, billing address, and order details. Payment information is processed securely by our payment providers and is never stored by PwnCNC.

How We Use Your Information

We use your information only to:

Process and ship orders
Communicate about your order or support requests
Provide customer service
Comply with legal and tax requirements

We do not sell, rent, or trade customer information to third parties.

Email & Communication

We will only email you regarding:

Order confirmations, shipping updates, or support-related communication
Marketing emails only if you have explicitly opted in

You may unsubscribe from marketing emails at any time.

Third-Party Services

We may share necessary information with trusted third parties solely to fulfill your order, such as shipping carriers, payment processors, and ecommerce platforms. These services are only given the information required to perform their function and are obligated to handle it securely.

Data Security

We take reasonable steps to protect your information and limit access to it internally. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@pwncnc.com, subject to any legal obligations we must retain.